Privacy Policy

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Privacy Policy

Introduction

This Privacy Policy outlines how Plug 2 Plug Store ("we," "us," "our") collects, uses, and shares your personal information when you visit or make a purchase from our website ("Site").

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also gather details about the web pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This automatically-collected information is referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, which may include an anonymous unique identifier. For more information on cookies and how to disable them, visit All About Cookies.
  • Log Files: Data that tracks actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing activity on the Site.

Additionally, when you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

Together, Device Information and Order Information are called "Personal Information."

How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfill orders (process payments, arrange shipping, provide invoices/order confirmations).
  • Communicate with you regarding your order or inquiries.
  • Screen for potential risk or fraud.
  • Send information or advertising related to our products and services in line with your preferences.

We use Device Information to:

  • Help screen for potential fraud or risk (especially through your IP address).
  • Improve and optimize our Site (e.g., by generating analytics on customer interaction and assessing the effectiveness of marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third-party service providers to assist with the services described above. For example, we use Google Analytics to understand customer behavior on our Site. You can learn more about Google’s use of your data here. To opt out of Google Analytics, click here.

Additionally, we may share your Personal Information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising

We may use your Personal Information for targeted ads or marketing communications we believe may interest you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt-out of targeted advertising by visiting the following:

  • Facebook
  • Google
  • Bing

You can also opt-out of some services via the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not change our data collection or usage practices in response to a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us using the details below. Please note that, for European residents, we process your information to fulfill contracts (such as orders placed on the Site) or based on our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless you request that we delete it.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices, or for other legal, operational, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or to make a complaint, please contact us by email at info@plug2plugstore.com.

Plug 2 Plug Co.
[Re: Privacy Compliance Officer]

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