Return Policy

Refund Policy

All Sales Are Final

ALL SALES ARE FINAL. However, under rare circumstances, refunds may be considered if Plug 2 Plug Store is responsible for a product’s deficiency.

Exceptions / Non-Returnable Items

• Personalized items cannot be returned.
• Sale items and gift cards are non-returnable.
• If you have any questions or concerns about your specific item, please don’t hesitate to reach out to us.

Exchanges
For quicker processing, please return the item you have. Once the return is accepted, you can place a new order for the desired item.

Refunds
Once we’ve received and inspected your return, we will notify you about the approval of your refund. If approved, the refund will be issued to your original payment method. Please allow 7-10 business days for your bank or credit card company to process and post the refund.

If you have any questions or need assistance, our team is here to help!